We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a time

We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a time

This role will report to Manager, Finance Customer Support, and will be responsible for pricing and deal compliance, data and financial modeling, analysis, and reporting to support our contract process. Key Responsibilities Work the contract renewal process with the sales team and Customer Success Management teams. Complete non commercial changes on customer accounts Sale

GTM, Sales Strategy and Execution Plan The SVP of Revenue Operations will provide leadership and work with other functions to create and implement a plan to generate demand and achieve revenue results by operationalizing the go to market strategies targeted at existing customers and new prospects. Specifically, the position will create, present, get buy in and then drive

GTM, Sales Strategy and Execution Plan The SVP of Revenue Operations will provide leadership and work with other functions to create and implement a plan to generate demand and achieve revenue results by operationalizing the go to market strategies targeted at existing customers and new prospects. Specifically, the position will create, present, get buy in and then drive

As part of a Security Team supporting a market leading Software as a Service (SaaS) offering, the Director, Cyber Defense & Threat Management at PointClickCare will provide strong technical leadership and support for implementing, developing, and maintaining security solutions to safeguard cloud environments and corporate technology environments. The Director will act as

As part of a Security Team supporting a market leading Software as a Service (SaaS) offering, the Director, Cyber Defense & Threat Management at PointClickCare will provide strong technical leadership and support for implementing, developing, and maintaining security solutions to safeguard cloud environments and corporate technology environments. The Director will act as

Reporting to the Manager of Financial Planning and Analysis, the Senior Financial Analyst, FP&A will partner with finance and business stakeholders of the organization to support various financial and business planning initiatives for assigned market and business functions. The incumbent will also develop meaningful financial forecast models and conduct in depth financial

Our Support team provides end user support to our diverse base of professionals. Our team works as the first point of contact for a wide range of technology related issues. If you are looking for an opportunity to expand your technical skills and are passionate about delivering exceptional customer service then, we certainly have the right opportunity for you! PointClickC

As the Customer Experience Director, your main responsibility will be to develop and execute a comprehensive CX strategy that ensures our customers have an exceptional experience with our solutions. You will collaborate closely with cross functional teams, including sales, product, and support, to drive the success of our CX initiatives. Key Responsibilities Leads the CX

As the Customer Experience Director, your main responsibility will be to develop and execute a comprehensive CX strategy that ensures our customers have an exceptional experience with our solutions. You will collaborate closely with cross functional teams, including sales, product, and support, to drive the success of our CX initiatives. Key Responsibilities Leads the CX

As a Senior Software Architect , you are driven, possess a high degree of discipline and can deliver robust solutions for complex and large scale software systems. You will collaborate with stakeholders to understand their requirements and translate them into scalable and efficient software solutions that address the whole business problem. As a Senior Software Architect,

Reporting to the Senior Finance Manager, the Manager of Revenue Accounting will be primarily responsible for the end to end reporting and analysis of subscription, professional services, and other revenues. The successful candidate will play an integral role in connecting sales operations, products, billings, and the system with accounting/financial implications. The cand

Reporting to the Senior Finance Manager, the Manager of Revenue Accounting will be primarily responsible for the end to end reporting and analysis of subscription, professional services, and other revenues. The successful candidate will play an integral role in connecting sales operations, products, billings, and the system with accounting/financial implications. The cand

Oversee monthly, quarterly, and annual GL close activities and all related monthly tasks/processes to ensure accuracy while adhering to established timelines. Manage PCC's internal controls initiative (external consultant supported) which includes evaluation of existing controls processes and establishment/application of a new internal controls risk controls matrix and pr